Customer Reviews

When you sell your scrap car with CarTakeBack, you’ll be joining hundreds of thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your scrap car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with our friendly Customer Services Team by phone or email.

All customers have the opportunity to provide feedback on the service we provide. Here's what our customers have to say about us:

Yesterday 15:40 - Niamh O'Shea - Ford FocusQuick and easy.

Yesterday 14:01 - Kevin McCarthyWell explained.

Yesterday 12:20 - Maryann CresswellQuick and efficient.

Yesterday 12:10 - Sarah EdmondsonEasy and convenient.

Yesterday 11:49 - Paul MillestGood to be able to get the valuation online before progressing.

Yesterday 11:13 - Gordon Hamilton-Jones - Nissan MicraEasy to navigate the website and have all my questions answered.

Yesterday 11:07 - Dawn PhilipsQuick, easy, good price.

Yesterday 10:53 - Amanda Daniell-HoleIt was quick easy and all the information was available before I needed to decide.

Yesterday 09:16 - Fraser MallochVery easy to organise.

Yesterday 08:56 - Edmund SturleyUsed before - very good service.

Yesterday 08:39 - Bartosz GuzewskiQuick, easy.

Monday 20:08 - Charlie TurneyQuick, easy and simple to arrange.

Monday 00:01 - Cathal CrossanVery quick and straight forward.

Sunday 23:58 - Iain BaileyVery easy to use.

Sunday 21:38 - Mihaly FoldesVery good.

Sunday 20:49 - Jessica SaundersConcise, quick, reassuring.

Sunday 18:38 - George WattsStreamlined service.

Sunday 18:23 - Cameron LindleySimple and easy!

Saturday 14:52 - Mark NugentFast, simple and efficient.

Saturday 13:57 - Janine WeaverClear and easy.


If you still have questions, you can find all of the answers in the following categories:

About your quote About your Car Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

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1800 844 389 during opening hours.

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