Customer Reviews

When you sell your scrap car with CarTakeBack, you’ll be joining hundreds of thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your scrap car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with our friendly Customer Services Team by phone or email.

All customers have the opportunity to provide feedback on the service we provide. Here's what our customers have to say about us:

Yesterday 13:50 - Mike EmeryThis is the 2nd time I have used you and the company is fantastic, well done CarTakeBack.

Yesterday 13:22 - Julie TurleyEasy to use site. Answered my query by e-mail quickly.

Yesterday 12:01 - Malcolm McKillopEasy to use website with all the answers to my questions about disposing of my car.

Yesterday 09:56 - Richard WalkerFast and easy.

Yesterday 09:12 - Clifton WilliamsVery efficient.

Tuesday 23:46 - Martin BensonEase of use of website, best price anywhere on internet.

Tuesday 21:01 - Gary LynchI have used you before, happy with your services.

Tuesday 18:50 - Matthew WilliamsonEasy to understand website and best price I could find.

Tuesday 17:42 - Michael HearnIncredibly efficient way of getting a quote and setting up an appointment.

Tuesday 17:14 - Paul SnellGood website.

Tuesday 17:03 - Stuart McGuireEasy to use service.

Tuesday 15:43 - Elaine VincentEasy and simple.

Tuesday 15:42 - Paul DixonGood website.

Tuesday 15:32 - Anthony BoyleVery easy to use website.

Tuesday 14:53 - Imran SheikhGood online system.

Tuesday 14:50 - Lynda Spivey Very simple service.

Tuesday 14:44 - Vanessa SnookGood website.

Tuesday 14:21 - Andrew HaroldEasy to use system.

Tuesday 13:47 - Gary VaughanVery quick service.

Tuesday 13:36 - DominiqueStraightforward, great for people who don't enjoy the company of computers.


If you still have questions, you can find all of the answers in the following categories:

About your quote About your Car Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call Us

1800 844 389 during opening hours.

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Send an email to or use the form below.

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During opening hours we'll usually respond within two hours.

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