Customer Reviews

All customers have the opportunity to provide feedback on the service we provide. Our service in Ireland is new, so here's what our customers in the UK have to say about us:

Saturday 12:28 - Jasbinder BolaEasy and simple process.

Saturday 12:20 - Miss Kaylee WilliamsonVery helpful.

Saturday 12:09 - Mr Thomas peasgoodQuick and easy to use.

Saturday 11:56 - Miss Elizabeth CookIt's easy, information is clear, warnings about price changes are given clearly and a summary of the important part of the terms are given just after submission.

Saturday 11:01 - Mr Jamie PearsonQuick and simple.

Saturday 10:47 - Mrs Linda EvansEasy to fill in form.

Saturday 10:46 - Mr Chris VaughanGreat site wish I found it years ago.

Saturday 10:36 - Mr Kevin McKeeganExcellent.

Friday 23:04 - Mr Steve KellyClear & straightforward.

Friday 20:05 - James HarrisQuick and easy to use service.

Friday 19:57 - Kayleigh KenwrightEasy form.

Friday 17:51 - Mr Michael OngQuick and easy.

Thursday 18:54 - Ms Linda DonnellyQuick and easy.

Thursday 11:50 - Mr Paul CaswellQuick and easy.

Thursday 08:30 - Mr Mathew HobdenBrilliant!

Wednesday 19:03 - Ivaylo SuvandzhievExcellent.

Wednesday 15:51 - Miss Susan O’BrienEasy.

Wednesday 15:50 - Mr Bradley ForfQuick & easy.

Wednesday 15:41 - Mr Anthony AtkinsonVery straight forward and a fair price for what I feel is a good car.

Wednesday 14:10 - Mr Robert GallagherIt's really straightforward.


If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 1800 844 389 during opening hours.

Standard call rates apply. Mobile costs may vary.

Send an email to or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.