Customer Reviews

When you sell your scrap car with CarTakeBack, you’ll be joining hundreds of thousands of happy customers. We’re proud to say that 97% of our customers would recommend us to a friend.

If you need some help deciding whether to have your scrap car collected or to drop it off, or perhaps you've already accepted your quote and have a question about the paperwork, it's easy to get in touch with our friendly Customer Services Team by phone or email.

All customers have the opportunity to provide feedback on the service we provide. Here's what our customers have to say about us:

Monday 15:30 - Joseph NelsonExcellent service.

Monday 15:19 - Gavin MorrisGreat prices.

Monday 15:14 - Richard DunstanEasy to obtain a quotation.

Monday 13:12 - Andrew HobdenHave always used Car Take Back, very efficient service.

Monday 12:38 - Marvin SutherlandIt was quick and easy.

Monday 11:01 - John or Lynne HasteWe have used you before, it is so easy, it's extraordinary. If we could give you ten stars we would.

Monday 08:07 - Thornton MonkHave used you before and it is straightforward to use.

Monday 06:45 - Mark GibsonHighest price I could find.

Sunday 18:54 - Panayiota MarcosNice lady on the telephone gave me useful information.

Saturday 13:18 - Stacey DelaraSo easy to use and understand.

Saturday 10:51 - David BatesVery helpful customer service.

Friday 16:10 - Che Yeu Wan - Toyota AygoIts easy and simple to go through with. No confusing questions.

Friday 14:38 - Lucinda GilesYour website is very clear and easy to follow. Also rang you and was answered quickly. The man I spoke to was very helpful.

Friday 12:15 - Andrew Morris-HenshawEasy to understand the process. Website is simple to use.

Friday 11:31 - Jonathan JamesEasy to follow and use the website.

Thursday 19:43 - Chris GreenwoodBest price offered.

Thursday 18:49 - Lukasz WierzbowskiLoads of information on the website.

Thursday 17:37 - Liam KingGreat online service.

Thursday 17:31 - Paul ThompsettQuick and easy process.

Thursday 17:19 - Judy VoykovicEasy process.


If you still have questions, you can find all of the answers in the following categories:

About your quote About your Car Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call Us

1800 844 389 during opening hours.

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