CarTakeBack Opening Hours

Our usual customer service opening hours are:

Monday 8am to 6pm
Tuesday 8am to 6pm
Wednesday 8am to 6pm
Thursday 8am to 6pm
Friday 8am to 6pm
Saturday 9am to 4pm
Sunday Closed

On Public Holidays our opening hours are different.

Our operators observe all national holidays, so do not usually collect cars on these dates. Our Customer Services department is closed on some public holidays, listed below:

Christmas Eve
Tues, 24th Dec 2019

8am - 2pm

Christmas Day
Weds, 25th Dec 2019


Boxing Day
Thurs, 26th Dec 2019


Day after Boxing Day
Fri, 27th Dec 2019

8am - 4pm

New Year's Ever
Tues, 31st Dec 2019

8am - 2pm

New Year's Day
Weds, 1st Jan 2020


If you still have questions, you can find all of the answers in the following categories:

About your quote About your Car Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call Us

1800 844 389 during opening hours.

Standard call rates apply. Mobile costs may vary.

Get a Call Back

During opening hours request a call back by entering your telephone number below.
An operator will call you as soon as they become available.

Send an email to or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.