What happens on the collection day?

You'll need to have a few things ready:

  1. your identification and proof of address ready;
  2. your documents (such as your vehicle registration certificate, NCT certificate,  service history and manuals) if you have them;

  3. any keys, if you have them;

  4. Finally, don’t forget to remove any personal belongings and rubbish.

On the day of collection we'll:

  1. check that your car matches your quote;

  2. check and take a copy of your identification;

  3. take care of the paperwork;

  4. finally, we’ll sort out your payment

If you have more than three months of tax remaining on your car, you can get a refund from your local Motor Tax Office.


If you still have questions, you can find all of the answers in the following categories:

About your quote About your Car Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

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