What happens on the collection day?

You'll need to have a few things ready:

  1. your identification and proof of address ready;
  2. your documents (such as your vehicle registration certificate, NCT certificate,  service history and manuals) if you have them;

  3. any keys (including any locking wheel nut or electronic keys and security codes) if you have them;

  4. Finally, don’t forget to remove any personal belongings and rubbish.

On the day of collection we'll:

  1. check that your car matches your quote;

  2. check and take a copy of your identification;

  3. take care of the paperwork;

  4. finally, we’ll sort out your payment

If you have more than three months of tax remaining on your car, you can get a refund from your local Motor Tax Office.

back

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid How the law affects you How the law affects us About CarTakeBack

Alternatively, you can search our website below:

Call us on 1800 844 389 during opening hours.

Standard call rates apply. Mobile costs may vary.

Send an email to info@CarTakeBack.ie or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.